Accountants are extremely important to the running and functioning of any business. As a result, you must ensure they are the ones who make things easier for you.

Below we discuss why you should switch accountants and some of the reasons they may not be responding.

Why your accountants may not be responding?

Everything is affected in one way or the other in these challenging times and there could be certain reasons why your accountant might not be responding in the usual manner as they might be:

  • Self-isolating: Your accountant or their close family members might have contracted corona virus and could be self-isolating as a result
  • Lock-down situation: Due to the present lock-down situation, your accountant may be unable to reach their office where they might have all the essential documentation
  • Digitally challenged: Perhaps, your accountant is not digitally advanced and has no website, backup softwares like Microsoft SharePoint or even work equipment to keep their practice running remotely
  • One-man army: The services offered by your accountant may not be available to you as they might be the only person working with no continuity agreement. This could make it impossible for them to continue to provide the same level of service for you in this crisis situation

Why do people switch accountants?

Mostly, businesses switch their accountants when their business changes or grows or they are not satisfied with their current accountant.

With that said, it is always a good idea to ask yourself the following questions before you end up switching accountants:

1. Are your tax returns filed on time?

Ensure that your accountants stay ahead of any government deadlines and legislative changes that can be beneficial for you.

Your accountant should never be rushing to you at the last minute and asking for documents for tax return at the last date.

2. Are they responding to your queries timely?

A lot of times, there are urgent matters that need to be handled swiftly. During such times, unnecessary delays can cause various problems for the clients.

Therefore, assess whether your queries have gone unanswered multiple times and whether you need a more dependable accountant.

3. Are you getting value for money?

Evaluate whether you are satisfied with the service at the prices offered by your accountant.

Also, it is always a good idea to research the packages being offered in the market so you can get the best deal.

4. Do they understand your business?

Your accountant needs to have a very strong understanding of your business and its objectives.

Only through a thorough understanding of your firm can your accountant deliver impactful results for you.

How can you switch accountants?

After you have given careful thought to your decision and decided to finally switch your accountant, here is what you need to do:

  • Inform your current accountant: Let them know that you are switching to another accountant. You may also need to grant them permission to talk to your new accountants as they may need to hand over essential paperwork
  • Wait for the disengagement letter from current accountant: This is a professional document that includes the details of the work completed so far by your current accountants, including some key information and dates
  • Let your new accountant take professional clearance letter: In this letter, they ask for any relevant paperwork and whether there is any reason they cannot take you on as a client. Usually, this does not cause any problems and is often just a formality
  • Assign authority to your new accountant: To ensure that they can file returns on your behalf, you need to assign authority to your new accountant

Get in Touch

Just fill in your details here if you wish to switch accountants or wish to discuss some other matters.

Lanop Outsourcing Services for Global Accountancy Practices

We are your dedicated Outsourcing Partners based in London. We are experts in providing groundbreaking solutions using advanced accounting softwares for superior client services.

While we are based in South West London and Central London, our clientele is quite global, and our staff is currently working remotely to serve our clients through active Zoom accounts all over the UK.

As always, you can reach out to us anytime to discuss any financial issues you may have in this coronavirus pandemic.