Frequently Asked Questions

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389 Upper Richmond Rd, London SW15 5QL, UK


Lanop provide outsourcing services all around Uk

What is outsourcing?

Outsourcing is a business practice in which a company hires a company/individual to perform tasks, handle operations or provide services that are either usually executed or had been done previously by the company’s own employees.

What are the benefits of outsourced accounting

More and more companies, big and small, are turning to accounting outsourcing services as a way to grow while reducing payroll and overhead costs. Therefore, our outsourced accounting services can result in a substantial reduction of operating cost.

Why choose Lanop Outsourcing?

We are a trusted and established UK-based firm which has been serving clients in both the UK and EU for over eight years. Our team of qualified chartered accountants is comprised of fellow members from ACCA, ICAEW, CIMA and ICMA, all of whom have vast experience in accounting and tax, and are well-equipped and up-to-date on all accountancy matters.

What type of accounting services does Lanop Outsourcing provide?

Lanop Outsourcing provides a wide range of accountancy-related outsourcing services, such as services in payroll, pension and auto-enrolment, bookkeeping, self-assessment, and much more.

How much do Lanop’s outsourcing services cost?

We provide three flexible pricing models for our outsourced accounting services: Hiring full-time employees, Job as Service or a complete accounting service. Depending on which service model you choose, you can save between 30% to 50% of the local costs of an onsite accountant.

How do Lanop’s outsourced accounting services work?

There are four different methods in which you can outsource all of your accounting information to our office. You can upload client data directly to our secured server, e-mail us the client data, provide us with access to your remote desktop so can extract the data, or provide us with. Access to your cloud-based accounting system. -

Does Lanop Outsourcing offer a free trial?

Yes, we do! We offer a five-day free trial for you to better understand the process of how we work, and be more confident with our quality and delivery.

Which accounting software does Lanop Outsourcing use?

When working with Lanop Outsourcing, your company gets the added benefit of having a team of outsourced accountants who know your industry and your accounting software. No matter which accounting software you’re using (such as QuickBooks, Sage, Xero etc.) or an industry-specific accounting software for a more complex ERP system, Lanop Outsourcing can handle it. We make sure that the outsourced accountants who will be providing the services will match your industry and software requirements.

Our team works with most of the major accounting software packages, such as Xero.

Does Lanop Outsourcing provide customer service as well?

Lanop Outsourcing has a strong customer service ethic. We are receptive to queries and calls, and our employees are friendly and useful. This is much more of a “gut test” when compared to a more objective choice, but it is essential for Lanop Outsourcing to provide complete customer satisfaction at all stages.

How can I contact Lanop Outsourcing?

Once you are a Lanop Outsourcing client, you will have a “team” allocated to your work. Each team has a team leader who will be your point of contact so that you always have consistency in your communication with us. The number of people in your team will depend upon the amount of work we will need to complete for you.

Is my data safe?

Absolutely. Our office is bound to EU confidentiality regulations, as we are a UK limited company. Our data servers are highly secure, and thanks to our detailed disaster recovery plan, all of your data will be backed up onto our secure servers using computers which are secured with multiple levels of password protection. Our computers are also all monitored using activity-monitoring software, with the USB storage devices and DVD/CD drives being disabled.

Furthermore, each and every member of our staff has. Been trained in all areas regarding data protection, have signed an NDA (Non-Disclosure Agreement), and are independently security screened before commencing employment.

What happens if there’s a problem or I don’t like service?

As you will be assigned with a point of contact from our office, this should be the first person you communicate your problems to. Let them know your concerns, and then explain any issue you are encountering. In almost 99% of the cases, this should help resolve the problem. If not, then higher management will intervene and resolve the issue.

What happens if I have an urgent job or suddenly need a lot of extra work?

We always have some spare capacity at our delivery centre, and the teams there will work weekends, evenings and bank holidays in order to meet any urgent deadlines. The staff take great pride in providing a high level of service and being able to help clients in an emergency.

What is a typical turnaround time for a job?

Turnaround times are agreed upon when you become a Lanop Outsourcing client, and depend on the level of work you want us to carry out for you. Therefore, we work together to decide on how quickly you would like your work completed.

How does Lanop outsourcing keep its staff trained with the latest regulatory changes?

All newcomers go through a three-month training program when they join Lanop Outsourcing, which consists of a one month “on-the-job” training, as well as monthly training sessions. Existing staff go through a Continuing Professional Development (CPD) program, which includes eCPD online training, updates on the TAXtv, Bloomsbury online subscriptions and classroom instruction. We also operate in-line with the recommendations of ICAEW and ACCA.

Other Outsourcing Services

Book Keeping

The accountants at our Lanop Outsourcing accounting office have the expertise to prove that accounting is one of the most important functions for any company, as it allows a firm to keep better track of their financial operations and business efficiency.

Financial Accounts Outsourcing Services

Process your year-end statutory accounts quickly and easily with the help of our expert team of accountants at Lanop Outsourcing.

Management Accounts Outsourcing

Having up to date management and financial information on your business is critical and enables effective and informed decisions to be made in a timely manner, allowing you to develop and grow your business and focus on the future.

Out Sourced Pension and Auto Enrollment

Government-introduced workplace pension provision is mandatory for all employers. There's no avoiding it. If you employ at least one person, you have a legal duty to set up pension schemes for your employees and contribute towards it.

Payroll Services

We will guarantee that the payrolls are processed in a timely and accurate manner whilst ensuring full legislative compliance in all PAYE related matters and Auto Enrolment if required.

Self Assessment

If you work as a sole trader you will be required to keep aside some money for tax each year, which is detailed by your Self-Assessment Return . Therefore, it’s very important to be aware of income tax thresholds and the National Insurance Contributions (NICs) you will be liable to pay.